Welcome back to our Macademics series! We're back again to discuss another trending topic within our respective industries. This week I'm going to talk about Bots.
A bot is a a software application that runs automated tasks over the internet based on user entry. They typically perform tasks faster and more efficiently than humans can. More than 60% of the web space is consumed by bots.
Bots need to be trained, in order to work the way you want them to. You would have to code out all the different possibilities and provide a variety of solutions in order for it to perform its expected behavior. In order to keep training the bot, you also need to provide a way for it to continue learning and keep adapting to the many different conversations that may be had.
Bots can be used for any quick, beneficial human interaction techniques such as:
Enhancing search
Client On-Boarding
Technical Support
Customer Service
Recommendations
Navigation
They can also be used negatively for:
Spamming
Hacking
The software techniques used to develop Bots are:
Machine Learning
Artificial Intelligence
Software Development
You can find/build your own Bots in:
I hope to build a couple bots in my free time soon just to try it out for myself. When I do, I'll be sure to let you all know. What kind of bots would you like to see me build?
Until next time!
-The Engineer
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